31 Oct 2009

Making The Perfect Pitch

Although many business owners operate retail shops that focus on providing products for customers, some owners face the task of selling their services to prospective clients. While these services are needed, customers often shop around due to the fact they are not purchasing a tangible product they can see before they buy. This is why it is important that business owners are able to deliver the perfect pitch and close the sale.

Determine why your service is needed

Understanding the reasons behind the purchase is one of the key ways to ensure you make the perfect pitch as a business owner. For some business owners this will be obvious as clients purchase or inquire about their services due to something that has happened in their life or something they need. Lawyers are a great example of this as people seek them out when they are in trouble with the law or are forced to go to court. However, other business owners may not have it this easy with their potential customers. For example, advertising companies must often ask a lot of questions before they get to the truth behind why the business they are working with needs their help.

Know your target audience

As more information is provided about why a purchase is being made, you can begin to get to know your customers. This too is important in making the perfect pitch since many customers will purchase services or products based on a personal connection. While it may not be necessary to know the fine details of your customer's business, you should know them by name and treat them as though they are the most important customer in the world. Not only will this help to develop a pleasant and solid working relationship with the customer, but it could also potentially lead to additional business through word-of-mouth referrals.

Back up your words with print

Of course when making the pitch to the customer about why your services are better than your competitors it is important to use printed materials to back up what you are saying and even provide additional information. Most people don't pay companies and businesses for non-tangible services right away unless they are something they are going to use only one time. Instead they want time to think it over, and printed materials can be a great resource to use in these situations. Poster printing, flyers, brochures and more are excellent ways to keep your name and information in front of your customers even when they are in the comfort of their own home.

The perfect pitch is obtainable, and it something you must achieve if you offer services rather than products. Following the suggestions discussed here, you can ensure that your potential customers convert into actual clients that make your business profitable and allow it to grow.

2 comments:

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Danial Abdat said...

Thank you. Hope you benefit the most from the writings. -Danny-